We continue to get significant interest in our coverage of the ACS acquisition of E-Services, based in Jamaica and St. Lucia. As follow up, I wanted to post a link to the transcript of yesterday’s ACS analyst meeting which included discussion of the E-Services acquisition.
Human capital is seen as an asset in the Caribbean
Tom Burlin, Chief Operating Officer at ACS, explains on the call: “The acquisition provides us with potential for incremental BPO crossselling opportunities…We believe this acquisition will be a really nice addition to ACS and helps expand our global production model.” For the full transcript click here.
The deal – which was reportedly years in the making – continues to be a promising indication of ACS belief in the human capital potential in the Caribbean region.
- Don’t Stop at Just Handling Calls: The Bigger 'Asset Acquisition' Opportunity for Providers
- Exclusive Interview: ACS Sees Near Shore Playing a Big Role in Future Growth
- Casserly's e-Services Group Becomes Part of Global Giant
- Client-Service Focus of ACS Won Over Casserly
