When telecom giant Liberty Latin America began streamlining its Caribbean operations after acquiring Cable & Wireless, it ran into a challenge that catches many multinational companies by surprise.
The company laid off employees and allegedly shifted some functions to lower-cost locations within the region. Unions in countries including Jamaica and Antigua and Barbuda challenged the move, arguing that the telecom operator had to comply with local labor laws and industrial-relations practices.
Although CARICOM, a 15-member Caribbean political and economic union, has integrated regional economies, labor law remains firmly national. A business practice that works smoothly in one Caribbean country can quickly become a legal headache in another.
A recent report by Caribbean business advisory firm Dawgen Global highlights just how fragmented it is. A company operating across the region may assume that the Caribbean Single Market and Economy (CSME) has created a common business environment. But when it comes to hiring workers, negotiating with unions, laying off staff, or calculating severance payments, employers quickly encounter a very different reality.
“I think this problem is largely because the Caribbean is not one culture. There is a mix of British, French, Dutch, and Spanish cultural influences that affect labor laws and norms,” said David Mullings, Chief Executive Officer of Blue Mahoe Capital.

Mullings, who recently became one of the few Caribbean entrepreneurs to list a company on Nasdaq, believes the region has yet to create the labor mobility needed to compete effectively in the global economy.
“The Caribbean cannot build a globally competitive workforce if workers still struggle to move between countries that have already agreed to allow labor mobility through the CSME and skills certificate system,” he said.
According to Mullings, countries that have modernized labor regulations and made it easier for international firms to operate have generally delivered higher incomes for workers.
Jamaica’s Redundancy Lesson
The consequences of getting labor law wrong can be significant. According to Dawgen Global, redundancy-related disputes remain among the most common employment law cases in Jamaica, particularly when employers fail to follow statutory procedures or to calculate employee entitlements correctly.
One of the most notable cases involved Private Power Operators Ltd, which operated a power plant in Kingston. In June 2013, the company eliminated nine positions as part of a restructuring exercise, arguing that business conditions required genuine redundancies. Seven of the affected workers belonged to the National Workers Union (NWU).
The dispute was not about the company’s right to restructure. Instead, it centered on whether workers and their union had been properly consulted before the layoffs were implemented.
In April 2016, Jamaica’s Industrial Disputes Tribunal ruled that the dismissals were “unjustified”, finding shortcomings in the consultation process. The case eventually reached the Judicial Committee of the Privy Council, then Jamaica’s highest appellate court.
In February 2025, the Privy Council upheld the earlier rulings, affirming that the employer had failed to consult the union adequately before implementing the redundancies.
For multinational companies, the ruling underscored an important point: restructuring decisions may be commercially justified, but the process matters. Failure to engage unions can carry significant legal consequences.
Different Rules Across the Region
The legal landscape changes considerably from one Caribbean jurisdiction to another. Trinidad and Tobago places greater emphasis on trade-union recognition and collective bargaining than many neighboring countries.
The Industrial Relations Act and the Retrenchment and Severance Benefits Act in the country impose obligations that differ from those found elsewhere in the region, particularly during workforce restructuring.
Barbados follows a different model. Its Employment Rights Act 2012 provides protections relating to unfair dismissal, discrimination, and workplace harassment, while the Severance Payments Act establishes redundancy entitlements that differ from those available in neighboring jurisdictions.
Dawgen Global notes that employers there face increasing expectations regarding workplace documentation and record-keeping.
Guyana, meanwhile, is developing its labor framework alongside one of the world’s fastest-growing economies. The Labor Act and Protection of Wages Act remain central pillars of employment regulation, but wage-setting mechanisms and enforcement practices differ from those elsewhere in CARICOM.
The complexity deepens in the Eastern Caribbean. Antigua and Barbuda, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Grenada, and Dominica share certain legal traditions but maintain separate employment laws.
Where Employers Get Caught
According to Dawgen Global, labor-law compliance problems typically emerge at three critical moments.
The first is when a company makes its initial cross-border hire. Employers often rely on contracts drafted for their home market and make only limited adjustments for local legal requirements.
The second comes during a company’s first redundancy exercise in a new jurisdiction. Differences in severance calculations, notice periods, consultation obligations, and union-engagement requirements often surface only when layoffs become necessary.
The third arises when businesses encounter trade unions in countries with more developed industrial relations systems, where collective bargaining expectations can differ substantially from those in neighboring markets.





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