Nearshore Americas

Accenture Gets Top Honors in IAOP’s Global Outsourcing 100

POUGHKEEPSIE, NY–(Marketwire – April 19, 2010) – Accenture was named the world’s best outsourcing provider for the third consecutive year and TPI topped the list of leading advisors to the industry in the 2010 Global Outsourcing 100® rankings released today by the International Association of Outsourcing Professionals® (IAOP).

The Global Outsourcing 100® — an independently judged, opt-in ranking of the world’s best outsourcing service providers and advisors — has become an important resource to help companies compare providers and advisors using an objective methodology. This is the sixth provider list and second advisor ranking.

The leading players on both lists possess strong customer references, management capabilities, balanced performance and demonstrated competencies in an industry that is increasingly becoming more strategic and used for higher skilled knowledge-based activities.

“These firms on the Global Outsourcing 100 are leaders who are helping the companies that use their services realize greater value and business flexibility, as well as a lower cost structure that will make them stronger in the long term,” said IAOP Chairman Michael Corbett, who led the judges’ panel.

In the Leaders category of companies with more than $50 million in revenue or 5,000-plus employees, the top 10 players included a mix of companies from the U.S., Europe and Asia providing IT, facility services, customer relationship management, food and refreshments, and other services.

In order, the top Leaders are: (1) Accenture, U.S; (2) Infosys Technologies, India; (3) Sodexo, France; (4) Wipro Technologies, India; (5) IBM, U.S.; (6) ISS, Denmark; (7) Tata Consultancy Services, India; (8) ARAMARK, U.S.; (9), CSC, U.S.; and (10) Convergys, U.S.

The Rising Stars category of smaller fast-growing companies that are ranked numbers 76 to 100 provide a snapshot of outsourcing destinations to watch. The top 10 companies in this category are: (76) Scicom, Malaysia; (77) Ci&T, Brazil; (78) CIeNET International, China; (79) Xceed, Egypt; (80) Itransition, U.K.; (81) Grupo Prominente, Argentina; (82) InterGlobe Technologies, India; (83) Globant, Argentina; (84) MERA Networks, Russia; and (85), Intetics Co., U.S.

The top 20 advisory firms were ranked as one list this year versus last year when they were divided by size. The leading firms are predominately from the U.S. with two from the Netherlands.

The leading 10 advisors in order are: TPI, EquaTerra, Alsbridge, KPMG, Kirkland & Ellis, Quint Wellington Redwood, Morrison & Foerster, Baker & McKenzie, Gartner and Booz & Company.

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For complete lists and more than 80 sublists with rankings by geography, industry and service areas, see The Global Outsourcing 100.

About IAOP
The International Association of Outsourcing Professionals (IAOP) is the global, standard-setting organization and advocate for the outsourcing profession. With more than 100,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses.

Kirk Laughlin

Kirk Laughlin is an award-winning editor and subject expert in information technology and offshore BPO/ contact center strategies.

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