Nearshore Americas
automation software

Accenture to Offer Software that Automates Business Process

Accenture has begun offering services of its automation software that has already rendered more than 40,000 jobs obsolete at its own business processing units.

Known as SynOps, the intelligent platform helps companies streamline and automate several business functions, including accounting, marketing, finance, and procurement.

The goal of Accenture is not to kill jobs, nor did it lay off the employees whose jobs the machine replaced. Accenture has retrained all such employees and redeployed them to carry out different jobs, reported Bloomberg citing senior officers at the global management consultancy.

“SynOps is an assembly of talent, capabilities and technologies, including artificial intelligence (AI) and advanced analytics…,” says the consultancy, emphasizing that it augments human employees, freeing them to focus on more valuable jobs.

Leveraging AI and analytics, SynOps assigns tasks to bots, in addition to helping business owners identify new opportunities for automation.

In other words, it handles most of the repetitive jobs, making the business more productive and agile.

According to a statement from Accenture, a few of its clients have already experimented with the software, saving millions of dollars in operational cost. An unnamed IT company, one of Accenture’s clients, used the platform to increase productivity and automate tasks, generating US$140 million in savings.

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“SynOps enables the collection, monitoring, storage, analysis and reporting of structured and unstructured data from diverse sources and creates the environment for advanced data exploration and AI model development to enhance real-time decision-making,” Accenture stated.

Narayan Ammachchi

News Editor for Nearshore Americas, Narayan Ammachchi is a career journalist with a decade of experience in politics and international business. He works out of his base in the Indian Silicon City of Bangalore.

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