First Advantage has hired well known BPO executive Steve Rudderham as the recruiting solutions vendor prepares a roadmap to bolster its international operation. Rudderham assumes the newly created role of executive vice president and will report to company CEO Jack Freker.
Rudderham has more than 15 years of experience in BPO, most notably in senior leadership roles with Capgemini and Genpact.
He served as ‘Global Transitions and Delivery Excellence’ team for Capgemini, with additional responsibility for their six onshore delivery centers.
Earlier in his career, he was the business leader for Genpact’s Latin American operations, where he led an organization comprised of more than 3,000 associates. Before Genpact, he spent over ten years at General Electric and GE Insurance in the US and GE Lighting across Europe.
A board member of IAOP Latin America and the Nearshore Executive Alliance, he is also a member of the Chartered Institute of Marketing.
Rudderham holds a B.S. (Hons) degree in International Business Management from DeMontfort University in Leicester, U.K., an M.S. in Marketing from the University of Glamorgan in Wales, U.K. and an MBA degree from Loughborough University, U.K.
“I am looking forward to leveraging global best practices in process and innovation across our operations and building a platform for growth,” commented Rudderham.
“Steve’s expertise in complex business process — such as F&A, risk modeling and insurance — as well as disciplined best practices will be invaluable to First Advantage as we address the needs of our growing multinational customer base,” said Jack Freker, CEO of First Advantage.
Rudderham will be based in the company’s Indianapolis office.
St. Petersburg, Florida-based First Advantage combines domain expertise, technology solutions and data to create proprietary products and services that organizations worldwide require to make smarter business decisions.