Nearshore Americas

Why Alorica Is Embracing Rising Wages in the US

Alorica Chairman and CEO Andy Lee says rising minimum wages are a good thing and customers are embracing the need to increase the living wage. In the latest episode of Nearshore Café, our podcast series, Lee speaks to Nearshore Americas’ Managing Director Kirk Laughlin about creating “insanely great customer experiences”, the increasing interest in and growth of the nearshore, and why rising minimum wages are a good thing.

Bianca Wright

NSAM Managing Editor Bianca Wright has been published in a variety of magazines and online publications in the UK, the US and South Africa, including Global Telecoms Business, Office.com, SA Computer Magazine, M-Business, Discovery.com, Business Start-ups, Cosmopolitan and ComputorEdge. She holds a MPhil degree in Journalism from the University of Stellenbosch and a DPhil in Media Studies from Nelson Mandela Metropolitan University.

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