Alorica Expands Core Leadership Team with 4 New Execs

Global BPO provider Alorica has welcomed four new executives to its leadership to advance its growth and innovation strategy.

Joining the company are Greg Haller as Chief Operating Officer, who will oversee operations, client solutions, GBS, and marketing communications; KJ Tjon as Chief Financial Officer, who will help the company the next phase of the business strategy; Steve Phillips as Chief Information Officer, who will “prioritize Alorica’s business needs from an IT perspective”; and Bhaskar Menon as Chief Transformation Officer, a new role within the organization that includes creating and delivering a new digital-forward platform.

With these new team members in place, the BPO intends to enhance its focus on client service, employee experience and operational excellence.