CIOs Concerned IoT Rollouts May Produce Operational Pains

Corporate firms are increasingly exploring internet of things (IoT) to gain a competitive edge, but their IT directors (CIOs) are worried that the potential technical snag sparked by the technology could derail their business operations.

In a study conducted by software intelligence company Dynatrace, 69% of CIOs predicted that IoT will complicate their business operations.

Their worry stems from the fear that their organization may roll out IoT strategies without having a plan or solution in place to manage the performance of the complex cloud ecosystems that underpin IoT rollouts.

“Enterprises are already struggling to master cloud complexity and now IoT substantially magnifies this challenge,” said Dave Anderson, digital performance expert at Dynatrace.

“… IoT ecosystems and delivery chains are intricate and boundless, which creates unprecedented frequency of change, size and complexity in the cloud environments on which they are built.”

Dynatrace claims to have surveyed 800 CIOs across the world as part of its study.

Around 69% of CIOs fear losing control over the user experience as the IoT delivery chain continues to become more convoluted.

There are many third-parties in IoT service delivery chain. The CIOs say they might find it difficult to identify who is responsible when performance problems arise.

In the survey, 52% of CIOs said understanding the impact that IoT platform providers and network operators have on performance is a key challenge to managing user experience in IoT.

Analysts say it’s impossible to master IoT complexity manually. Nor is it easy to manage in a traditional way.