Nearshore Americas

Effect of Global Recession on the KPO Industry

Effect of Global Recession on the KPO Industry

By: Dr. Alok Aggarwal, Co-founder and Chairman of Evalueserve As the Knowledge Process Outsourcing pioneer Evalueserve approaches its ten-year anniversary, it hasrevised its industry forecast and believes the recent Great Recession has taken a three-year bite out of the KPO industry’s growth.

Kirk Laughlin

Kirk Laughlin is an award-winning editor and subject expert in information technology and offshore BPO/ contact center strategies.