Chris Lord is a member of the leadership team at Hinduja Global Solutions (HGS), where he is the global head and founding leader of HGS DigiCX, a horizontal business practice delivering a suite of transformational digital CX services.
In addition to DigiCX, Chris leads global functions, including strategy, marketing, capabilities and solutions, analyst and adviser relationships, and sales operations.
With over 25 years’ experience in IT and BPO services, Chris has helped organizations achieve significantly higher performance. He is also highly engaged with the customer experience and outsourcing industry and has been a frequent keynote speaker, panelist, and facilitator of thought leadership outsourcing panels globally.
Chris will be joining other notable speakers at our upcoming event in Toronto, Sourcing Decisions 2017. For more information, click here.