Nearshore Americas
Katia Acciarresi

Faces in the Crowd – Katia Acciarresi

A recognized expert in both the CRM and ARM industries, Katia Acciarresi is the newly appointed Senior Vice President of Global Sales at Gatestone BPO, where she is currently responsible for the development of customer-centric solutions.

Katia possesses extensive BPO experience as a demonstrated leader in the call center industry, in which she has worked for the last twenty-five years in markets across the United States, Canada, United Kingdom, and Asia.

Now based in Toronto, Katia was a student of Business Marketing & Human Resources at The University of British Columbia, and holds further experience in roles such as COO at Canadian Lending Solutions and SVO at NCO Group. 

Matt Kendall

During his 2+ years as Chief Editor at Nearshore Americas, Matt Kendall operated at the heart of both the Nearshore BPO and IT services industries, reporting on the most impactful stories and trends in the sector.

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