Startek has named former Aegis executive Aparup Sengupta as its new CEO. Sengupta will replace Lance Rosenweig, who has already announced that he would seek other opportunities elsewhere.
Sengupta is, in fact, a partner of Capital Square Partners, the Singapore-based private equity firm that owns a controlling stake in the US BPO provider.
In 2018, the equity firm merged Aegis BPO with Startek and purchased a 55% stake in the combined company with an additional investment of US$10 million.
Startek has employed well over 45,000 people across 55 delivery centers in 12 countries around the world.
In a statement, Aparup Sengupta has hinted that the BPO provider is making a huge profit and that it would report “strongest fourth quarter in company history”.
After the merger, Sengupta said, Startek had executed on multiple key initiatives, including the realization of cost synergies and “diversifying of revenue and client base with a focus on high-growth verticals.”
He also served Aditya Birla Minacs as a CEO. Under his leadership, Aegis’ revenue rose from US$60 million to more than US$850 million, according to Startek.
Sengupta holds a bachelor’s degree in engineering from the Bengal Engineering and Science University and attended several management leadership programs at global institutes, including the University of Portsmouth.