Genpact Seals Deal With Diageo for Shared Services Center in Bogota

Indian outsourcing giant Genpact has struck a deal with Diageo, agreeing to process the British beverage vendor’s finance and accounting information in Latin America.

Financial details of the deal are yet to be revealed.

As per the deal, Genpact has set up a shared services center in Colombia’s capital Bogota where its employees will work alongside Diageo’s.

London-based Diageo, which sells popular alcoholic beverages including Johnnie Walker and Crown Royal, gave the contract to Genpact in an attempt to centralize its finance and accounting (F&A) processes in Latin American region.

Diageo’s finance and accounting is currently processed at multiple locations across the continent.

The center employs approximately 65 employees, and Genpact says it would hire hundred more staff in the days ahead.

“This center will serve Diageo’s large and growing Latin American businesses and is a sign of the confidence in the future and potential that Colombia represents for the company,” the companies said in a joint statement.

“Genpact’s expansion of operations into Colombia further supports our strategy of bringing our global business process management expertise to rapidly-growing economies,” said Genpact’s Vice Chairman, Pramod Bhasin.

The shared services center is located in Bogotá Free Trade Zone in the Zona Franca business park.

“Colombia offers a very favorable business climate for Genpact and our clients like Diageo because of its skilled workforce, a healthy and growing economy, a large number of universities with strong business programs, the presence of many different industries, and Colombia’s stated commitment to increasing open and free trade practices,” said Scott McConnell, senior vice president and business leader, Americas for Genpact.