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What is the Inter-America Development Bank Doing About BPO Labor in Latin America?

Kirk Laughlin
August 14, 2012
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Fabrizio Opertti of the IDB talks about the serious effort the bank is placing on finishing schools and other tools to grow IT/BPO talent.

Kirk Laughlin

Kirk Laughlin is an award-winning editor and subject expert in information technology and offshore BPO/ contact center strategies.

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