Narayan AmmachchiThe Jamaican government is encouraging business process outsourcing (BPO) companies operating in the Montego Bay Free Zone to relocate inland, arguing that the move would benefit both the services sector and the country’s tourism industry.
Officials note that the current BPO facilities occupy prime coastal real estate ideally suited for tourism-led development. In addition, many of the existing buildings are outdated and no longer aligned with the infrastructure requirements of modern, technology-driven service operations.
Under the proposed plan, BPO operators would transition to newly developed campuses located further inland. These purpose-built facilities are expected to offer contemporary amenities, including high-speed connectivity and scalable infrastructure tailored specifically for outsourcing operations.
Relocating BPO activities would also free up valuable oceanfront land for future use, including resort development and other high-value commercial projects.
Prime Minister Dr Andrew Holness outlined the proposal in his recent budget presentation, stating: “Our plan is to gradually relocate the BPO and light industrial activities in the free zone to new, purpose-built facilities along the Montego Bay Perimeter Road.”
He added that the government intends to transform the seafront into a vibrant commercial and tourism hub, featuring a mix of retail, business, and premium residential developments. The vision, he said, is to integrate these elements seamlessly into the urban landscape, creating a waterfront comparable in ambition and sophistication to Miami’s Brickell district.
The plan also includes the development of a dedicated performing arts theatre aimed at showcasing Jamaica’s music, folklore, and cultural heritage to a global audience.
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