BPO Space Grows Even Larger in Jamaica with New Tech Park

Jamaica has inaugurated yet another set of office complexes in Saint Catherine, increasing its business process outsourcing (BPO) space by 13%.

Known as Portmore Informatics Park, the tech campus adds another 157,000 square feet of office space to the 50,000 square feet that already exist.

Four companies have leased four three-story buildings on the campus and there are over 2,000 employees providing BPO services to companies in wide-ranging industries, including banking, travel, electronics and healthcare, according to the country’s Prime Minister Andrew Holness, who inaugurated the tech park this month.

“This development also includes the upgrading of the original areas and buildings and overall space created for parking,” said the Prime Minister.

Construction of the tech park begun in 2017 and was supposed to have been completed by the end of 2018.

The Port Authority of Jamaica (PAJ) says it will build another 147,000 square feet of BPO space over the next few years.

“Twenty-two years later, we stand here commissioning a further 157,000 square feet of space, increasing the total capacity [of the Park] to 207,000 square feet, with another 147,000 square feet on the horizon for phase two,” stated Alok Jain, Chairman of the PAJ.

The tech Park also boasts a BPO plug-and-play incubator.

“The industry’s first 200-seat incubator supported 10 firms since inception in 2015 […] This facilitation continues with the Portmore Informatics Park with the establishment of an 80-seat incubator,” said Professor Gordon Shirley, PAJ president and CEO.