Nearshore Americas

NSAM Takes Another Leap Forward With First LatAm-based Editor and First Research Analyst

Nearshore Americas officially welcomes this week two high-caliber professionals to our ever-expanding content team. Patrick Haller, whose byline has been appearing the last few weeks, joins us as our first in-region, full-time Associate Editor, working from an office in Bogota, Colombia.

Also joining Nearshore Americas is Senior Research Analyst Luke Bujarski, who is already knee-deep in custom research projects for some of our clients. Luke, who has a bachelor’s in Spanish Linguistics and International Business, brings over ten years of market research to our organization.

Patrick will run day-to-day editorial operations of Nearshore Americas, which includes working with our wide universe of contributing writers and columnists. He’ll also be looking to expand his network of Nearshore services providers, not just in Colombia – where he has lived for two years – but across the region. He can be reached at: and through Linkedin. Although Patrick will be writing about a variety of topics, one of his main beats will be the call center/ CRM space. If you are a vendor, consultant or buy-side customer, feel free to reach out to Patrick for a briefing or to schedule a coffee or lunch meeting in Bogota. (More bio info on Patrick is below.)

Luke is taking command of a powerful new extension of the Nearshore Americas brand by tapping into our industry-leading access to influential Neashore market decision-makers and players. Luke, who is based in New York City, has a rock solid combination of custom research experience in the economic development area and also first-hand familiarity with Latin America. Luke will help develop a custom research unit at Nearshore Americas that – foremost – provides an economical  research option for Nearshore buyers and providers. Luke can be reached at: (More bio information on Luke is below.)

Patrick Haller: Before relocating to Bogota, Colombia in 2009 from the United States, Haller was a Risk Manager in the Insurance industry where he worked with several associations, such as the American Booksellers Association, regional bookselling associations and the Auto Service Association.  In this role, he created and conducted loss control seminars at industry events and published articles in various periodicals.  Haller has extensive experience writing articles for newspapers, magazines, trade journals and on-line publications

Luke Bujarski: Luke brings 10 years of market research and international business experience to Nearshore Americas’ analytics division.   From 2001 to 2006, he worked as a consultant in strategic sourcing at Intersources UK (now Hubwoo).  Based out of London, England, he managed the global eSourcing portfolios for two major consumer goods manufacturers – Reckitt Benckiser and Diageo, the world’s leading premium drinks business.  He oversaw the successful completion of over 70 international sourcing initiatives, across 15 categories of direct and indirect spend.  This included projects in Latin America with buyer and supplier networks reaching Brazil, Mexico, Colombia, and Chile.  Prior to joining Nearshore Americas, Luke was Lead Researcher at Regional Intel, a custom research consultancy based out of Chicago, Illinois.  He has a bachelor’s in Spanish Linguistics and International Business, and later went on to obtain his Master’s in Urban and Regional Planning from the University of Illinois at Urbana-Champaign, where he graduated with honors.

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Kirk Laughlin

Kirk Laughlin is an award-winning editor and subject expert in information technology and offshore BPO/ contact center strategies.