Nearshore Americas

Auxis Expands Outsourcing Service Center in Costa Rica

South Florida outsourcing company Auxis says it will expand its nearshore service center in San José, Costa Rica, now providing IT and accounting services to its clients in the United States and across Latin America. It has been in the Central American country for more than 18 months.

The Plantation, Fla., company says it is growing at the Ultrapark Free Trade Zone and Business Center, near an educated employee base from nearby Interamerican University, the country’s largest private university, and Universidad Nacional, Costa Rica’s second-largest public university.

U.S. firms Pfizer, Roche, Hewlett-Packard, IBM, Amazon, and Intel do business in the zone, according to Auxis.

“We see nearshore outsourcing as a tremendous opportunity for both our clients and Auxis,” said Auxis CEO Raul Vega. “The expansion of our Costa Rica service center provides us a more robust platform for delivering competitive advantage for our clients. It is a key component of our overall growth strategy.”

Costa Rican President Laura Chinchilla reaffirmed the country’s path toward a modern, technologically driven economy in a recent speech, in which she pointed out that the country spends 6 percent of its GDP on education.

She estimated that Costa Rica will produce 42,000 university graduates on a labor force of 6.2 million by 2014. By that year, she said, “we aim to provide computer labs with Internet connectivity to 85 percent of all of the educational institutions in our country.”

“Furthermore, we will create 90 additional technical schools.  Finally, we will continue to be committed to the Costa Rica Multilingual program, whose objective is to revamp English education and expand the use of the language in the country to guarantee that by 2017, 100 percent of our high school students are fully bilingual,” Chinchilla told the Council of the Americas in September.

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Kirk Laughlin

Kirk Laughlin is an award-winning editor and subject expert in information technology and offshore BPO/ contact center strategies.

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