Nearshore Americas
PSG Global Teleperformance

Teleperformance Snaps Up RPO Vendor PSG Global

Teleperformance acquired US vendor PSG Global Solutions for US$300 million, bolstering its offerings in recruitment process outsourcing (RPO) services.

California-based PSG employs more than 4,000 people, serving around 100 clients, mainly in the US healthcare sector.

Founded in 2008, PSG’s annual revenue hovers around US$75 million. It has recorded over 40% compound annual growth (CAG) since 2022, according to data released by Teleperformance.

PSG will operate independently even after the transaction closes, with its senior management continuing to lead company operations.

Its AI-driven platform ‘Compass’ assists businesses in all stages of recruitment, from sourcing to screening and vetting. PSG presents selected candidates to its clients for a final interview.

“PSG delivers critical recruitment services to a large array of blue chip clients, mostly in diverse recession resilient end-markets in the United States,” said Daniel Julien, CEO of Teleperformance, adding that he would try scaling up PSG’s RPO activity in new client verticals and new geographies.

“The value that PSG creates for its clients is unmatched in the RPO industry.  The performance of the digital platform built around proprietary solutions optimizes talent recruitment and represents a real competitive asset,” said Scott W. Klein, President of Specialized Services at Teleperformance.

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Although PSG is headquartered in California, a large majority of its workers are based in the Philippines, where it runs three delivery centers.

Narayan Ammachchi

News Editor for Nearshore Americas, Narayan Ammachchi is a career journalist with a decade of experience in politics and international business. He works out of his base in the Indian Silicon City of Bangalore.

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