Nearshore Americas

TransPerfect Launching Contact Center in San Jose, Costa Rica

Translation services and technology solutions provider TransPerfect has announced plans to set up a contact center in the Costa Rican city of San Jose.

The center will hire approximately 120 people, mostly interpreters, according to a statement from Costa Rica’s investment promotion agency CINDE.

New York City-based TransPerfect says it is looking for people with proficiency in Spanish as well as English language, and that it will train every new recruit before putting them to work.

The contact center would spring up in Alajuela, a township in the outskirts of San Jose. This is the company’s first contact center in Central America.

TransPerfect chose Costa Rica because of the country’s economic stability and easy availability of English language speakers, CINDE claimed.

“The Costa Ricans’ English skill and high level of education allows companies like TransPerfect to see in Costa Rica a strategic partner to grow their operations,” said Jorge Sequeira, Managing Director of CINDE.

Unlike other Central American countries like Honduras and El Salvador, Costa Rica is relatively peaceful. According to, call centers have generated some 60,000 jobs in the past few years.

“TransPerfect’s goal as a business is to enable communications between people, regardless of language or location,” said Liz Elting, Co-CEO at TransPerfect.

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The U.S. firm, posted $560 million in annual revenue for last year, runs contact centers in about 90 cities across the world, and offers translation services in more than 170 languages.

Narayan Ammachchi

News Editor for Nearshore Americas, Narayan Ammachchi is a career journalist with a decade of experience in politics and international business. He works out of his base in the Indian Silicon City of Bangalore.

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