Nearshore Americas

Answering the Rising Demand for Native Spanish Support

A fast-growing Latino population in the US is driving firms like CallFasst to expand services offerings and deliver  a growing requirement – native Spanish language support. (Video sponsored by CallFasst.)

Kirk Laughlin

Kirk Laughlin is an award-winning editor and subject expert in information technology and offshore BPO/ contact center strategies.

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Nearshore Forum

Mexico to Plug the Gap
Gustavo Parés, Founder and CEO of NDS Cognitive Labs, argues that Mexico can play a large part in supplying highly-skilled, bilingual tech workers for the digital transformation US companies are pursuing.