Nearshore Americas

Cognizant Gears Up for AI-Driven Future with Thirdera Buyout

Cognizant reinforced its ServiceNow capabilities by acquiring Thirdera, a Colorado-based digital services provider specializing in the ServiceNow platform.

The acquisition brings nearly 1,000 IT professionals into Cognizant’s fold, nearly doubling its ServiceNow specialist headcount to 2,400 and paving the way for a new Cognizant business subsidiary focused on AI-driven automation.

Thirdera emerged from the 2021 merger of three US and Latin American IT firms specializing in the ServiceNow platform.

Cognizant’s interest in ServiceNow increased substantially two years ago when it bought Linium, an IT consultancy similarly specializing in this space.

“ServiceNow is leading a transformational shift towards customer, employee and creator-centric products,” emphasizes Cognizant CEO Ravi Kumar, underscoring the strategic value of capitalizing on the surging demand for generative AI solutions.

The demand for ServiceNow expertise is skyrocketing, fueled by the pandemic’s digital acceleration. ServiceNow’s stock price reflects this surge, soaring over 65% this year alone.

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Thirdera’s global footprint extends beyond its US base, with established delivery centers in Spain, Colombia, the Netherlands and Australia.

Beyond implementation expertise, Thirdera boasts a significant training advantage, possessing the second-largest pool of Certified Master and Technical Architects after Accenture. This training program will be a game-changer for Cognizant, enabling it to scale its ServiceNow service offerings and cater to a broader range of client needs.

“We believe leveraging Cognizant’s scale, resources, and cross-industry expertise will help us revolutionize how our clients work to unleash productivity and drive innovation,” said Jason Wojahn, CEO and Co-Founder of Thirdera.

Narayan Ammachchi

News Editor for Nearshore Americas, Narayan Ammachchi is a career journalist with a decade of experience in politics and international business. He works out of his base in the Indian Silicon City of Bangalore.

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