Nearshore Americas
costa rica

Concentrix Opens Third Call Center in Costa Rica

Global business services provider Concentrix has opened a 2,500 square meter contact center in Pavas, Costa Rica, adding capacity for 570 employees to its 70,000-strong global workforce.
This is the company’s third center in Costa Rica and is designed to promote a collaborative workspace and environmental efficiency. The new center includes a staff cafeteria, medical clinic, and access to a nearby bowling alley and movie theaters.
“With the exceptional talent of the country and our success here in the past, we are in high growth mode,” said Manfred Kissling, Vice President and General Manager for Latin America. “Our team’s commitment to customer service and innovation helps improve business results for the most important brands in the world”.

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Matt Kendall

During his 2+ years as Chief Editor at Nearshore Americas, Matt Kendall operated at the heart of both the Nearshore BPO and IT services industries, reporting on the most impactful stories and trends in the sector.

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