Nearshore Americas

Convergys Invests in Costa Rica Education

Source: Call Centre Clinic

17th December 2010 – Representatives of Convergys Corporation  (NYSE: CVG), a global leader in relationship management,  visited Centro Educativo Villalobos in Costa Rica and presented a donation for vital infrastructure repairs that will help keep the school’s students safe, dry, and comfortable.

Convergys site leader Stephanie Elfenson, Operations Manager Sergio Riley, Employee Relations Manager Giliola Diener, and Team Leader Gabriela Eduarte visited Principal Osvaldo Carranza at the school to present the check.

At the recent dedication of its third contact center in Costa Rica, Convergys announced it was making the donation to the local grammar school, which is located near the new Convergys facility.  Convergys also purchased needed books for the school.

A special dance performance put on by the children greeted the Convergys leaders when they arrived at the school.  Noted children’s author Ani Brenes was on hand for the event and she led a very special story-telling session for the children, followed by a lunchroom snack of milk and cookies.

“Convergys prides itself on supporting specific, localized giving programs in communities in which we operate globally, and Costa Rica is no exception,” said Elfenson.  “The Centro Educativo Villalobos property adjoins our newest facility and we look forward to working together with Principal Carranza and the instructors to determine how Convergys and its employees can support the school and its bright and eager students.”

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Convergys continues to hire in Costa Rica as new client programs flow into the country.  Interested applicants are encouraged to apply in person at Convergys’ location at Zona Metro, Barreal de Heredia, Building 3 or online at, writing “00000” for the zip code.

Tarun George

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