Thomas Oronti of Nearshore Call Center Services talks about the growing talent pool of English-speaking Dominicans returning home from abroad.
Thomas Oronti of Nearshore Call Center Services talks about the growing talent pool of English-speaking Dominicans returning home from abroad.
Kirk Laughlin is an award-winning editor and subject expert in information technology and offshore BPO/ contact center strategies.
Jorge Aramburo, CEO and Founder of PSL, explains how the talent crisis in Colombia is still the biggest problem to overcome in software services.
Sitting down with Nearshore Americas at Sourcing Decisions 2017, Chris Lord revealed HGS's strategies for balancing cultural alignment and technology.
Barbados isn't just pure island paradise. The country is moving towards an ambitious entrepreneurial future as new, boutique call center begin to emerge.
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