Nearshore Americas
Ronald Erese

Faces in the Crowd – Ronald Erese

Based in Guatemala, Ronald Erese is Head of Recruitment, Marketing, and Corporate Communications at BPO company [24]7, where he has been working since 2012.

Ronald’s responsibilities include managing internal communications, working with stakeholders to implement branding strategies, and collaborating with sales teams from the US and India to promote Guatemala. He is also a member of the marketing committee with the BPO Commission of Guatemala.

“The BPO industry is very dynamic and is never boring; there are challenges to solve on a daily basis,” said Ronald. “I also love that people in the industry don’t take themselves too seriously; we are in a very open and accepting culture.”

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Outside of work, Ronald unwinds by reading sci-fi novels and watching political TV shows.

Matt Kendall

During his 2+ years as Chief Editor at Nearshore Americas, Matt Kendall operated at the heart of both the Nearshore BPO and IT services industries, reporting on the most impactful stories and trends in the sector.

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