Faces in the Crowd: Steven Serra

Vice President of Product and Innovation at the United Technologies Digital Technology (UTC) group, Steven Serra is part of the Brooklyn DX (Digital Accelerator), where he oversees the product team and partners with the heads of data, design and engineering to define UTC’s digital best practices.

The DX’s 150-plus staff partners with UTC’s four business units – Pratt & Whitney, Collins Aerospace, Otis, and Carrier – to drive innovation and business efficiency.

At Nearshore Americas’ Nexus 2019 event this week in New York City, Serra will give a talk entitled ‘Transforming from the Inside: A DX Case Study with United Technologies’.

Before joining the Fortune 100 company, Serra worked as a consultant at digital and innovation agencies such as HUGE and Frog Design, where his practice focused on setting digital transformation and enterprise innovation strategies with large, global clients.

At Huge, Serra established the business and product innovation practice and led broad, enterprise-wide digital transformation initiatives that helped bring a user-centric perspective to strategic planning activities.