Indian outsourcing giant Infosys has expanded its footprint in Latin America by officially opening a new shared services delivery center in the capital of Costa Rica.
Laura Chinchilla Miranda, President of Costa Rica who inaugurated the facility, stated that the Infosys expansion recognizes the competitive advantage her country offers.
The shared center, employing more than 100 workers, will provide services in strategic sourcing and procurement for Procter & Gamble, the global consumer packaged goods company.
Infosys stated that it would use its base in Costa Rica to offer to its global clients a whole range of BPO services in areas including finance and accounting, human resources management, analytics, legal processes, customer relationship services, marketing, and supply chain management.
“The high quality of the universities, as well as the strong political and business leadership in Costa Rica will be key to our success here,” stated the Bangalore, India-based technology firm.
“We look forward to a mutually beneficial and long-standing relationship with Infosys, to promote growth in the country and to strengthen the position of Costa Rica as one of the most competitive sites for foreign investment,” President Laura Chinchilla said.
Infosys BPO chief Swami Swaminathan was also present on the occasion.