TCS Spearheading Modernization of JetBlue's IT Infrastructure

Indian IT firm Tata Consultancy Services (TCS) has won a contract to modernize the IT infrastructure for U.S. airline JetBlue, bolstering its operation in North America, particularly Mexico.
As per the agreement, TCS employees in Mexico and the United States will develop new technology for the U.S. airliner using resources from the company’s innovation center in Pune, an Indian city about 80 miles southeast of the country’s financial capital Mumbai.
Under the renewed contract, TCS is tasked with adding data analytics features to the airline’s IT system and developing innovative technology tools for customers and crew members.
“This strategic agreement is a reflection of our confidence in TCS as the right partner for our global talent and technology transformational needs,” said Eash Sundaram, EVP and CIO, JetBlue. “We love their culture, customer focus and see them as a valued extension of our teams.”
The contract will also lead to the expansion of the TCS’s innovation center in Pune, as the center will play a crucial role in JetBlue’s digital initiatives, according to TCS.
With thousands of employees and large delivery centers, TCS’ Mexican operation is its largest in all of Latin America. In 2Q16, the company reported a double-digit increase in revenue from its Latin American operations.