Matt KendallLatin America is reportedly experiencing a continued influx of companies implementing the captive model, as well as introducing shared service centers and centers of excellence.
These internal initiatives—owned by the company, not outsourced—provide both regional and international companies economic benefits, as well as simplified scalability and increased quality control.
Most companies are setting up multi-function service centers to drive more synergy across functions; for example, driving connection between finance and IT to operate more efficiently.
In this video presentation at Nexus 2016, Luis Ojeda, Deloitte’s Shared Services Leader for Latin America, breaks down some key data points, detailing the industry trends that are driving the captive explosion in Latin America.
Add comment